-To secure a booking a £250 non-refundable holding deposit will be taken to reserve holiday dates for up to two weeks.
-After two weeks of receiving the holding deposit a non-refundable 50% payment is due to secure student places on the trip.
-Payment of the final balance (50%) is non-refundable and due no later than 90 days before the first day of the trip commences.
-We allow trips to be rescheduled for new dates providing 60 days notice or more has been given via email.
-Any changes are subject to availability
-We highly recommend taking out robust travel insurance to cover for a wide variety of eventualities as no cancellations can be accepted within 90 days of the first day of your trip commencing.
-If traveling from the UK we also recommend you have an up to date EHIC card or equivalent for any medical services you might need.
-We are not responsible for any robbery, theft or damage of personal items that occur whilst you are in our care or staying at our accommodation.
-For any activities taking place in water, it is required that all clients can swim a minimum of 25 meters.
-Clients are strictly required to follow the instructions of their teacher within the activity they are taking part in at all times.
-All the activities we provide ourselves are fully insured to cover any miss-practice on our part where a customer may become injured.
-The student is not covered by our insurance for 'acts of god' which are uncontrollable by the surf school such a weaver fish stings & lightning strikes etc.
-Any dry land surf coaching on skateboards is not insured as part of our surf school operation and clients take part at their own risk.
-We are not held responsible for the operation of any activities by 3rd party providers we book on behalf of our clients.
-It is the student’s responsibility to read the joining information for the transfer within the email sent by us prior to arrival.
-It is the student’s responsibility to find the transfer desk and check in with them within 30 minutes of the plane landing.
A 25€ damage deposit will be paid by each student on check in to cover breakages to our equipment, vehicles, accommodation, or any behavior by a student where we as a company are financially penalized. Deposits will be returned to each student at the end of the week providing no costs have been incurred.
We expect all students to treat our staff and all the people they come in contact with during their holiday with respect at all times. We reserve the right to ask students to leave our premises and not be included in our activities if we deem an acceptable level of behavior is not being met.
-The Algarve offers some of the most consistent surf in the world, however, if we are unable to find suitable conditions by 2:30 pm we reserve the right to only offer a tour of the local area or dry land-based surf coaching. Due to the uncontrollable aspect of the surfing environment, we are not able to give refunds when nature does not deliver.
Surf & Sup Equipment
-Any loss or damage to any rented or borrowed equipment of ours in clients care will be charged at our discretion to fix or replace the item.