SURF VIDEOGRAPHER & PHOTOGRAPHER 

We're on the lookout for a skilled Videographer/Photographer to join our dynamic team, presenting a unique opportunity for individuals aspiring to advance their careers in the vibrant surf industry.

The ideal candidate possesses a blend of talent, creativity, and a passion for surf-related visual art. If you're enthusiastic about surfing, this position is tailor-made for you. Your primary responsibilities will involve delivering top-notch surf photography and videography services to both our students and marketing team.

As part of your role, you'll collaborate with our surf coaching team, offering expertise in surf video coaching. Your tasks will encompass capturing and editing compelling clips of our students engaged in surfing or surf skating. Additionally, you'll be responsible for documenting memorable moments of our guests during their stay at our surf lodge. A key component of your contribution will be the regular production of recap videos on a weekly basis.

Working close to our marketing department, a thorough understanding of how a surf business operates is essential. This knowledge will enable you to effectively enhance the company's online presence and impact in the market. If you're ready to bring your visual storytelling skills to the forefront of the surf industry, we invite you to join our team and be a crucial part of our success.

This role would suit someone looking for a medium to long-term career opportunity in the Algarve.

Interested? Send your CV and cover letter to the Tiny Whale recruiting team at tinywhalerecruitment@gmail.com

EDUCATION AND TRAINING:

• Proficient in photo and video production
• Advanced knowledge of Adobe Premiere, Adobe Photoshop, Adobe Lightroom (or equivalent)
• Desirable: Bachelor of Arts (B.A.) or Bachelor of Fine Arts (BFA) in photography/videography
• Basic understanding of social media and marketing
• Possession of a full driver's license valid in Europe
• Legally authorized to work in Portugal

DESIRABLE EXPERIENCE AND QUALIFICATIONS:

• Proven work experience in video and photography production
• Previous involvement in the surf industry
• Marketing or social media experience is advantageous
• Passion for surfing
• Personal photo and video equipment with a minimum of two lenses for both short and long-distance action (600 mm or longer)
• Water housing equipment and a drone are a plus
• Own a laptop for managing photography and video files
• Highly motivated, with stress tolerance and a team player mentality
• Ability to receive and apply constructive criticism
• Proficient in spoken and written English

DATE OF EMPLOYMENT

The position is open from March until the end of November.

HOST

We’re looking for highly professional and motivated Hosts to work in our boutique surf lodge in the Algarve. If you’re passionate about customer service and the hospitality business, we want you. You should enjoy working in a small team with a solid work ethic and be a valuable member of our Surf Lodge.

As a Host, you’ll give our clients the best experience possible during their stay. This includes making sure the rooms and common areas are kept clean and tidy, the food is fantastic and adequately served, and that our guests stay super stoked throughout their holiday. 

Being a host is about creating a positive first impression of the lodge using their friendliness, excellent service, and high standards. In short, you should do everything possible to make our guests' experience unforgettable. A Tiny Whale host is proactive and loves working in the surf-related hospitality sector.

The Host must be able to engage in natural conversations with our guests without sounding scripted or intrusive. In addition, the Host cares for our guests by refilling beverages and performing housekeeping duties.

This role would suit someone looking for a medium to long-term career opportunity in the Algarve.

Interested? Send your CV and cover letter to the Tiny Whale Recruiting Team at tinywhalerecruitment@gmail.com

EDUCATION AND TRAINING

• Chalet, hotel or restaurant experience
• Proven customer service/sales experience
• Highly proficient in spoken and written English
• Full driver’s license for driving in Europe

DESIRABLE EXPERIENCE AND QUALIFICATIONS

• Background in hospitality 
• Min. 6 months experience in a full-service restaurant or (surf) lodge preferred
• Experience in tourism, housekeeping, and customer service
• Experience in a high-level kitchen is a bonus
• Experience working in a fast-paced professional environment
• Have worked or lived abroad
• Basic surf/ocean knowledge
• Additional language/s a plus (Dutch, German, or Spanish preferable)
• Basic knowledge of Portuguese is helpful but not essential

DATE OF EMPLOYMENT

The position is open from now until the middle of December.

ASSISTANT MANAGER

Are you a proactive, hands-on individual passionate about the hospitality and surf industry? We are currently seeking an Assistant Manager to join our team at Tiny Whale Surf Lodge in the beautiful Algarve. If you're looking for a dynamic role that involves managing various aspects of our lodge and surf school operations, this opportunity is for you!

This role offers a medium to long-term career opportunity in the Algarve and the chance to be part of a thriving surf camp. The ideal candidate should be results-oriented, customer-focused, and able to handle various responsibilities in a fast-paced environment.

To apply, please send your updated resume and a compelling cover letter to the Tiny Whale Recruiting Team at tinywhalerecruitment@gmail.com. We're looking forward to reviewing your application!

EDUCATION, EXPERIENCE, AND SKILLS:

• Bachelor's degree in hospitality or equivalent experience.
• At least two years' proven work experience in the hospitality sector.
• Previous experience in a supervisory or assistant management role is preferred.
• Excellent communication and interpersonal abilities.
• Sound analytical and problem-solving skills.
• Hands-on mentality, maintenance, and craftsmanship skills. 
• Surf coach licence.
• Full driver’s license for driving in Europe.

RESPONSIBILITIES

• Support the overall management and day-to-day operations of the surf school.
• Collaborate with the Surf School Manager to set and achieve goals and objectives.
• Handle customer inquiries and concerns and ensure exceptional customer service.
• Manage surf school bookings and create external schedules.
• Oversee the booking process for our surf school and coordinate with clients to provide suitable solutions.
• Develop and maintain strong relationships with partners to ensure seamless service delivery.
• Take care of maintenance organization for the accommodation.

DATE OF EMPLOYMENT

Immediate start until the end of October, with the possibility of ongoing seasonal employment for the right applicant. Join us and be a part of our continued success in providing outstanding surf experiences in the Algarve.

BOOKINGS & SALES MANAGER

We’re looking for a highly professional and motivated bookings & sales manager to oversee the reservations and sales of our boutique surf lodge located in the Algarve, as well as provide strategic direction. If you’re passionate about surfing, the hospitality business, and customer service, we want you. You should enjoy working in a small team with a solid work ethic and be a valuable member of our company.

We’ve integrated together our booking and sales department recently. As a bookings and sales manager,  you’ll be responsible for managing all aspects of reservations and bookings, as well as keeping track of our sales and helping us drive revenue. The role includes planning, coordinating, and administering our reservation system and you’ll be in direct contact with our customers and potential clients. This includes maintaining records of sales, answering questions about services and products, managing a weekly guest calendar, keeping track of customer information, and ensuring that all reservations are made correctly.

You’ll work closely with our general manager, strategizing guest reviews, dealing with complaints, and preparing reports. You’ll be responsible for overseeing the scheduling of packages and extra activities such as sup tours, yoga sessions, or wine testing experience, arranging travel arrangements, and handling any other logistical details that need to be handled before our guests reach our lodge. As a member of a small business, it's your responsibility to check in and check out the guests; our guests arrive and leave every Saturday, and you'll be welcoming everyone weekly. In short, you should do everything in your power to make the experience of our guests unforgettable.

To become our bookings and sales manager, it’s important you have strong customer service skills and knowledge of the surf holiday industry. You must be able to handle last-minute changes, be flexible in your work schedule, and work well under pressure meeting deadlines. A Tiny Whale booking and sales manager is proactive and loves working in the surf-related hospitality sector.

This role would suit someone looking for a medium to long-term career opportunity in the Algarve.

Interested? Send your CV and cover letter to Tiny Whale Recruiting Team at tinywhalerecruitment@gmail.com

EDUCATION, EXPERIENCE AND SKILLS:

• Proven experience as a booking manager or similar role
• Previous experience with central reservation system (CRS) software such as Checkfront or Bookinglayer
• Highly proficient in spoken and written English
• Excellent customer service skills as well as a business mindset
• Extensive surf holiday business/surf knowledge
• A degree in Business Administration, hospitality management, or similar will be advantageous
• Demonstrable aptitude in decision-making and problem-solving
• Experience working in a fast-paced professional environment
• Full driver’s license for driving in Europe

RESPONSIBILITIES:

• Serve as the primary point of contact for all clients, responding to inquiries in a prompt and professional manner, establishing relationships and communicating with clients to understand their needs and expectations, providing them with information on available services and ensuring a positive experience, providing excellent customer service
• Manage the scheduling of all bookings, taking into account client preferences and availability of resources
• Making sure that all travel arrangements are confirmed and that all required documentation is provided
• Ensure that all details of the booking are confirmed and communicated in a timely manner
• Prepare accurate and detailed reports on sales, bookings, cancellations, and other relevant data
• Researching travel trends and booking trends to identify opportunities to increase sales of certain products or services
• Resolving any problems that arise during the booking process, such as incorrect pricing or canceled reservations
• Communicating with other travel agencies OTAs or transfer companies to ensure that reservations are being processed correctly
• Manage strategic reviews and complaints; handle customer complaints in a tactful and efficient manner
• Ensure that check-in and outs are running smooth, as well as the extra activities every week
• Coordinating promotional activities with other departments within the company such as marketing or social media
• Recruiting, training, and developing the department's team

DATE OF EMPLOYMENT

The position is open now until the end of November.

SURF COACH (FULL TIME)

We’re not looking for an average Surf Coach.

We’re looking for surf coaches who are passionate about surf coaching. This is a unique opportunity that would suit an individual with sound experience who’s willing to boost their surf coaching techniques and skills far beyond the basics and are keen to develop a career in the surf industry.

We want coaches who love to teach and want to help other people develop their surf knowledge and surf skills whilst also providing an exceptional and highly professional experience for any and all guests. We’re keen to hear from individuals who are serious about offering first class surf coaching as well as those who want to improve the quality of surf holidays in the marketplace.

Our weekly surf holidays place a strong emphasis on surf coaching with a proven coaching structure that gives guests a broad understanding of the sport and provides them with the tools to become a better surfer. Your main goal here is to facilitate surf coaching for groups of 4 guests at a time. You’ll also offer surf lessons with theory sessions, run various activities such as video analysis, surf skate lessons, and lead practical exercises in the pool. Participating in social events with guests will also be within the scope of the role. Plus, as a small business, flexibility and a good work ethic are essential.

We encourage the application of women for the open position and high priority on Portuguese applications will be considered.

This role would suit someone looking for a medium to long-term career opportunity in the Algarve.

Interested? Send your CV, cover letter and a recent surf coaching license to the Tiny Whale recruiting team at tinywhalerecruitment@gmail.com

EDUCATION AND QUALIFICATIONS:

• Level 2 Surf Coaching Certificate by the ISA, ASI or national governing body equivalent
• RLSS, SLSGB Beach Lifeguard or Surf Coach Safety Certificate or similar
• Full driver’s license for driving in Europe
• Legally permitted to work in Portugal 
• Background in sport science (sport science degree desirable) or additional coaching qualifications is a plus
• To be interested in learning our teaching methodology 

DESIRABLE EXPERIENCE AND SKILLS:

• Must have at least 2 years of proven experience as a surf coach
• Experience in building video analysis and surf skate training
• Highly proficient in spoken and written English
• Advanced level of surfing performance is helpful but not essential

DATE OF EMPLOYMENT

The position is open from the beginning of March until the end of November.

LODGE MANAGER

We’re looking for a highly professional and motivated lodge manager to oversee the daily operations of our boutique surf lodge located in the Algarve as well as provide strategic direction. If you’re passionate about the hospitality business and customer service, we want you. You should enjoy working in a small team with a solid work ethic and be a valuable member of our company.

As a lodge manager, you’ll be responsible for planning, coordinating, and administering our boutique hotel services and accommodation facilities. You’ll make sure that all areas of the lodge environment run smoothly and work together, planning and supervising the activities of an extensive and diverse workforce to ensure our clients have the best experience possible during their stay.

Being the lodge manager is all about creating a positive first impression of the lodge using his or her high standards, attention to detail, excellent service, and friendliness. In short, you should do everything in your power to make the experience of our guests unforgettable. A Tiny Whale lodge manager is proactive and loves working in the surf-related hospitality sector.

This role involves all aspects of hotel operations. You will be also responsible for dealing with complaints for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

The lodge manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand the strengthening of our surf lodge reputation.

This role would suit someone looking for a medium to a long-term career opportunity in the Algarve.

Interested? Send your CV and cover letter to Tiny Whale Recruiting Team at tinywhalerecruitment@gmail.com

EDUCATION, EXPERIENCE AND SKILLS:

• Degree in Business Administration, Hotel/Hospitality Management or relevant field
• A master's degree in a relevant field will be advantageous
• At least two years' experience as a hotel, boutique hotel or lodge manager or relevant role
• Outstanding leadership skills and a great attention to detail
• Understanding of all hotel management best practices
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Experience working in a fast-paced professional environment
• Basic surf/ocean knowledge
• Knowledge of hotel management software (PMS) is an advantage
• Understand relevant Portuguese and European laws and guidelines is a plus
• Knowledge of Portuguese language will be highly considered
• Highly proficient in spoken and written English
• Full driver’s license for driving in Europe
• Legally eligible for working within Europe

RESPONSIBILITIES:

• Supervise work at all levels and set clear objectives
• Develop and implement an intuitive and efficient strategy to complete daily operations and hotel services
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Deal with maintenance issues, shortages in staff or equipment, renovations etc
• Collaborate with external parties such as suppliers, other sport activities agencies, event planners, etc
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Recruiting, training and developing the lodge team

DATE OF EMPLOYMENT

The position is open from the end of February until the end of November.

HOST

We’re looking for highly professional and motivated Hosts to work in our boutique surf lodge located in the Algarve. If you’re passionate about customer service and the hospitality business, we want you. You should enjoy working in a small team with a solid work ethic and be a valuable member of our Surf Lodge.

As a Host, you’ll be responsible for giving our clients the best experience possible during their stay. This includes making sure the rooms and common areas are kept clean and tidy, the food is amazing and properly served and that our guests stay super stoked throughout the duration of their holiday. 

Being a host is all about creating a positive first impression of the lodge using his or her friendliness, excellent service and high standards. In short, you should do everything in your power to make the experience of our guests unforgettable. A Tiny Whale host is proactive and loves working in the surf-related hospitality sector.

The Host must be able to engage in natural conversations with our guests without sounding scripted or intrusive. In addition, the Host cares for our guests by refilling beverages and performing housekeeping duties.

This role would suit someone looking for a medium to long-term career opportunity in the Algarve.

Interested? Send your CV and cover letter to Tiny Whale Recruiting Team at tinywhalerecruitment@gmail.com

EDUCATION AND TRAINING:

• Hotel/hospitality and/or marketing degree
• Chalet, hotel or restaurant experience
• Proven customer service/sales experience
• Highly proficient in spoken and written English
• Full driver’s license for driving in Europe

DESIRABLE EXPERIENCE AND QUALIFICATIONS

• Background in hospitality (hotel management degree desirable)
• Min. 6 months experience in a full-service (surf) lodge preferred
• Experience in tourism, housekeeping and/or customer service
• Experience in a high-level kitchen a bonus
• Experience working in a fast-paced professional environment
• Have worked or lived abroad
• Basic surf/ocean knowledge
• Additional language/s a plus (Dutch, German or Spanish preferable)
• Basic knowledge of Portuguese is helpful but not essential

DATE OF EMPLOYMENT

The position is open from end of February until end of November.